Privacy Policy: Updated with the Smart Mart Ops App

Privacy Policy

Effective Date: May 28, 2026

This Privacy Policy explains how Smart Mart Scan and Grab collects, uses, stores, and protects information when you use our mobile apps, including Smart Mart Leads and Smart Mart Ops.

By using our apps, you agree to this Privacy Policy.

Apps Covered

This Privacy Policy applies to:

  • Smart Mart Leads — a lead generation, route planning, map scanning, and outreach app for vending operators, micro-market owners, and local sales teams.

  • Smart Mart Ops — an operations app for managing vending or local business workflows, routes, activity, accounts, and related business tools.

Information We Collect

We may collect the following information depending on which app and features you use.

Account Information

When you create an account or sign in, we may collect:

  • Name

  • Email address

  • User ID

  • Account authentication information

  • Subscription or billing status

  • App profile details

We use this information to create your account, keep your data tied to your account, provide support, manage subscriptions, and secure access to the apps.

Location Information

Smart Mart Leads and Smart Mart Ops may request access to your device location while you use the app.

Location may be used to:

  • Show your position on the map

  • Center the map on your current area

  • Scan nearby businesses, apartments, offices, gyms, warehouses, hotels, schools, and other possible locations

  • Build routes

  • Improve scouting and territory workflows

We do not use your location to track you across other apps or websites.

You can disable location access in your device settings, but some map, scan, route, or nearby-location features may not work correctly.

Lead, Route, and Business Data

Smart Mart Leads may collect and store data related to your lead generation activity, including:

  • Saved leads

  • Hidden leads

  • Lead notes

  • Lead status

  • Scouting activity

  • Route history

  • Search and scan results

  • Business names, addresses, categories, websites, hours, ratings, and contact signals when available

  • Estimated monthly opportunity values

  • Email outreach activity you initiate

Smart Mart Ops may collect and store operational data you enter or create, such as:

  • Routes

  • Tasks

  • Visits

  • Notes

  • Business/account records

  • Activity history

  • Operational progress or performance information

We use this information to provide the core features of each app and help you manage your workflow.

Email and Outreach Information

If you choose to connect an email account or use outreach tools, we may process information needed to prepare or send emails you initiate.

Depending on the feature, this may include:

  • Connected email address

  • Email connection status

  • Draft content

  • Recipient information you provide or select

  • Outreach history

  • Email send activity

We do not sell your email data. We do not use connected email access to read your inbox for advertising. Email tools are intended to help you prepare and send reviewed outreach messages.

You can disconnect supported email integrations from within the app or by contacting us.

Photos and Attachments

If you choose to use camera or photo features, the app may ask for permission to access your camera or photo library.

Photos may be used for:

  • Reference images

  • Outreach preparation

  • Business or lead notes

  • Optional attachments

We only access photos or camera features when you choose to use those features.

Payment and Subscription Information

If you purchase a subscription, payment is processed by Apple, Google, RevenueCat, or another payment platform. We may receive subscription status information such as:

  • Whether your subscription is active

  • Product or entitlement status

  • Trial status

  • Renewal or expiration status

We do not receive or store your full credit card number.

Device, Usage, and Diagnostic Information

We may collect limited device and usage information to operate, secure, and improve the apps, such as:

  • Device type

  • Operating system

  • App version

  • Crash or error logs

  • Feature usage

  • Performance data

  • Authentication/session status

  • Security and rate-limit events

We use this information to troubleshoot issues, prevent abuse, improve reliability, and support users.

How We Use Information

We use information to:

  • Provide app features

  • Create and secure accounts

  • Save user data and preferences

  • Scan map areas and display lead opportunities

  • Build routes and manage workflows

  • Provide email/outreach tools

  • Process subscriptions and trial access

  • Prevent fraud, abuse, and excessive API usage

  • Improve app performance and reliability

  • Provide customer support

  • Comply with legal, platform, and security requirements

Third-Party Services

Our apps may use third-party services to provide core functionality. These may include:

  • Supabase for authentication, database, storage, and backend functions

  • RevenueCat for subscription and entitlement management

  • Apple App Store and Google Play for purchases and app distribution

  • Mapbox and/or Google Maps services for maps, geocoding, location search, and place-related features

  • Resend or another email provider for account and verification emails

  • Google email services when a supported email connection is used

  • OpenAI or other AI services for supported app assistance, enrichment, or workflow features

  • Foursquare or other business data providers for location and lead discovery features

These providers may process information as needed to deliver their services. We aim to share only the information needed for the feature being used.

Data Sharing

We do not sell your personal information.

We may share information only when:

  • Needed to operate app features

  • Needed by trusted service providers

  • Required for payment, subscription, authentication, email, mapping, analytics, or backend services

  • Required by law or legal process

  • Needed to protect users, our apps, or our business

  • You choose to use a feature that sends or shares information

Data Security

We use reasonable technical and organizational measures to protect user data, including authentication, access controls, backend security rules, and secure service providers.

No system can be guaranteed 100% secure, but we work to protect your information from unauthorized access, misuse, loss, or disclosure.

Data Retention

We keep information as long as needed to:

  • Provide the apps

  • Maintain your account

  • Store your saved leads, routes, notes, and activity

  • Meet legal, security, tax, or operational requirements

  • Prevent fraud or abuse

You may request deletion of your account or data by contacting us.

Data Deletion

You can request deletion of your account and associated app data by contacting:

info@smartscanandgrab.com

Some information may be retained where required for legal, security, payment, fraud prevention, or backup purposes.

Children’s Privacy

Our apps are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You can:

  • Disable location access in device settings

  • Disconnect supported email integrations

  • Delete saved leads or app records where available

  • Cancel subscriptions through Apple or Google

  • Request account/data deletion

  • Contact us for privacy questions

App Store and Google Play Disclosures

Apple and Google may require additional privacy and data safety disclosures. Those disclosures summarize how each app collects and uses data and should be read together with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we may notify users through the app, website, or store listing.

Contact Us

If you have questions about this Privacy Policy or want to request data deletion, contact us at:

Smart Mart Scan and Grab
Email: info@smartscanandgrab.com
Website: https://www.smartmartscanandgrab.com/contact